Privacy Policy

1. Introduction

At PromoteBoost, we place the utmost importance on protecting your personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you use our platform accessible at promoteboost.com.

This policy applies to all users of our platform: affiliate program owners, affiliates, and visitors.

2. Data Controller

The data controller for personal data is:

3. Data Collected

We collect different categories of data depending on your use of the platform:

3.1 Identification Data

• First and last name
• Email address
• Company name (if applicable)
• Business registration number (for professionals)

3.2 Connection and Usage Data

• IP address
• Browser type and device used
• Pages visited and actions taken on the platform
• Date and time of connection
• Affiliate tracking and performance data

3.3 Financial Data

• Payment information (processed securely via Stripe)
• Transaction and commission history
• Bank information for payouts (IBAN)

4. Purposes of Processing

Your data is collected and processed for the following purposes:

• Creation and management of your user account
• Provision and improvement of our services
• Tracking of clicks, conversions, and affiliate commissions
• Processing of payments and commission payouts
• Communication regarding your account and our services
• Customer support and technical assistance
• Fraud prevention and platform security
• Compliance with legal and regulatory obligations
• Sending newsletters and marketing communications (with your consent)
• Statistical analysis and service improvement

5. Legal Basis for Processing

The processing of your data is based on the following legal grounds:

• Contract performance: for the provision of our services and account management
• Consent: for sending marketing communications
• Legitimate interest: for fraud prevention, service improvement, and statistical analysis
• Legal obligation: for compliance with tax and accounting requirements

6. Data Recipients

Your data may be shared with the following categories of recipients:

• Stripe: for secure payment processing
• Hosting provider: for secure data storage
• Analytics services: for usage statistics (anonymized data)
• Competent authorities: when required by law

We never sell your personal data to third parties.

7. Data Transfers Outside the EU

Some of our service providers may be located outside the European Union. In such cases, we ensure that appropriate safeguards are in place (standard contractual clauses, Privacy Shield certification, etc.) in accordance with GDPR.

8. Data Retention

Your data is retained for the following periods:

• Account data: during your use of the service, then 3 years after account closure
• Transaction data: 10 years (accounting and tax requirements)
• Connection data: 1 year
• Cookies: maximum 13 months

9. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Data encryption in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Secure authentication
• Restricted data access on a need-to-know basis
• Security incident monitoring and detection
• Regular backups

10. Your Rights

In accordance with GDPR, you have the following rights:

• Right of access: obtain confirmation that your data is being processed and receive a copy
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your data (within legal limits)
• Right to restriction: request suspension of processing of your data
• Right to portability: receive your data in a structured, readable format
• Right to object: object to the processing of your data for legitimate reasons
• Withdrawal of consent: withdraw your consent at any time for consent-based processing

To exercise these rights, contact us at: contact@promoteboost.com

11. Cookies

Our platform uses cookies for:

• Essential cookies: necessary for platform operation (authentication, security)
• Affiliate cookies: for click and conversion tracking (duration configurable by plan)
• Analytics cookies: to understand how you use our platform

You can manage your cookie preferences through your browser settings.

12. Policy Changes

We reserve the right to modify this Privacy Policy at any time. In case of substantial changes, we will inform you by email or via a notification on the platform. The last update date is indicated at the top of this page.

13. Complaints

If you believe your rights are not being respected, you can file a complaint with your local data protection authority. For EU residents, this may include:

14. Contact

For any questions regarding this Privacy Policy or the processing of your data, you can contact us:

• By email: contact@promoteboost.com
• Via our contact form